RUSLAN RUSSIAN LANGUAGE SERVICES Birmingham, UK
Webshop orders are normally despatched the same or the next working day. They are always despatched within 3 working days unless there is a note in red at the top of the webshop page.
We use first class post for small orders, and couriers for larger orders.
For postage overseas, the Royal Mail advertises the following delivery times:
Western Europe: 3 working days
Rest of World: 5 working days
However, airmail postage to Brazil seems to take up to three months. If ordering from Brazil or from anywhere else where you believe there may be delivery problems, please send an email first so that we can agree the method of despatch.
Overseas couriers are variable. If you need a large order quickly, please check by email before you order.
Returns are not normally accepted, except if books or CDs arrive damaged. In this case please return the materials to Ruslan Limited within 10 days for replacement. If you lose your cds or if they become damaged, you can order replacements by email to
. See the note at the bottom of the webshop page.